SHIPPING

ORDER PROCESSING

ALL ORDERS PLACED ON ARE PROCESSED MONDAY-FRIDAY (EXCLUDING MAJOR HOLIDAYS) AND SHIPPED WITHIN 3-5 BUSINESS DAYS. ONCE YOUR ORDER IS SHIPPED YOU WILL RECEIVE AN EMAIL WITH YOUR TRACKING INFORMATION. PLEASE NOTE REQUESTING A CANCELLATION IS NOT GUARANTEED AND IS A REQUEST.

 

USA SHIPPING

KREW OFFERS THE FOLLOWING SHIPPING RATES TO THE USA:

STANDARD - FREE

EXPRESS – $15.99 (CHOOSING EXPRESS SHIPPING DOES NOT BYPASS THE 3-5 BUSINESS DAY PROCESSING PERIOD) HAWAII, ALASKA, AND U.S TERRITORIES

KREW SHIPS TO HAWAII, ALASKA, AND U.S TERRITORIES. ORDERS SHIPPED TO THESE ADDRESSES WILL BE SENT VIA USPS PRIORITY.

PO BOXES AND APO/FPO

KREW DOES NOT SHIP TO PO BOXES AND APO/FPO.

INTERNATIONAL ORDER PROCESSING

DUTIES AND TAXES INTERNATIONAL ORDERS WILL BE SUBJECT TO: GLOBAL-E’S TERMS AND CONDITIONS AND PRIVACY POLICY. THIS WILL BE PRESENTED TO YOU AT CHECKOUT. GLOBAL-E WILL ACT AS THE SELLER OF RECORD FOR THESE ORDERS. YOUR BANK STATEMENT WILL REFLECT GLOBAL-E.KREW PAYMENT OF DUTIES AT CHECKOUT THROUGH GLOBAL E COVERS THE FOLLOWING: THE STATED FEES AT THE TIME OF CHECKOUT WHICH INCLUDES CUSTOMS DUTIES/TAXES.(DUTIES AND TAXES ARE NON-REFUNDABLE) THE PAYMENT OF STATED FEES AT THE TIME OF CHECKOUT (CUSTOMS DUTIES/TAXES) YOUR BANK STATEMENT COULD REFLECT EITHER GLOBAL-E AND/OR KREW AS THE SELLER.

CANADA ORDERS

CUSTOMERS PURCHASING FROM CANADA WILL INCUR DUTIES AND TAXES UPON DELIVERY BY FED-EX INTERNATIONAL.

FED-EX INTERNATIONAL SHIPPING RATE - $18.99

INTERNATIONAL (GLOBAL-E) SHIPPING CHARGES

KREW OFFERS THE FOLLOWING SHIPPING RATES GOING OUTSIDE OF THE USA: DHL EXPRESS - $20 USD

INTERNATIONAL (GLOBAL-E) COUNTRIES SUPPORTED: AE, AR, BH, BR, CA, CO, CR, DO, EC, EG, GT, HK, HU, ID, IL, JM, KW, KZ, LB, MN, MY, MX, NG, PA, PH, PK, QA, SA, SG, SV, TR, TW, UA, UY, VE, VN, ZA

IF YOU RECEIVE AN EMAIL FROM DHL OR YOUR LOCAL CUSTOMS AGENCY REQUESTING FOR ADDITIONAL PAYMENT, PLEASE CONTACT KREW CUSTOMER SERVICE OR VISIT OUR LIVE CHAT. CUSTOMER SERVICE HOURS ARE MONDAY-FRIDAY 8AM-4PM (PST)

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