ALL ORDERS PLACED ON ARE PROCESSED MONDAY-FRIDAY (EXCLUDING MAJOR HOLIDAYS) AND SHIPPED WITHIN 5-7 BUSINESS DAYS. ONCE YOUR ORDER IS SHIPPED YOU WILL RECEIVE AN EMAIL WITH YOUR TRACKING INFORMATION. PLEASE NOTE REQUESTING A CANCELLATION IS NOT GUARANTEED AND IS A REQUEST.
Due to increased volume during new product launches, orders may take longer to ship. Please allow for additional processing time during launches, special promotions, and holidays.
KREW OFFERS FREE SHIPPING ON DOMESTIC ORDERS OVER $200.
DOMESTIC ORDERS UNDER $200 ARE CHARGED A FLAT RATE.
INTERNATIONAL ORDERS UNDER ARE CHARGED A FLAT RATE.
UPS US DOMESTIC RATE: $5.00
UPS US TERRITORY RATE: $10.00
UPS INTL RATE: $20.00
United States (including Puerto Rico), Canada
International taxes and duties are now listed at checkout checkout so you’ll know what the full cost of your order is up front. This way, we can keep each country’s taxes and duties accurate and up-to-date as they change, and you won’t be charged additional fees when your package arrives in your country. Your cost for shipping will be listed separately for transparency. We are aiming to offer a better experience for everyone ordering internationally.
KREW DOES NOT SHIP TO PO BOXES AND APO/FPO.
For more information, contact us or visit our Live Chat. Customer Support Hours are Monday-Friday 10am-4pm (PST). Our agents are English-speaking only.